Ibrahim Q. is an experienced IT professional with a diverse background in client support and technical troubleshooting. Currently serving as a Client IT Support Specialist at HOOPP since June 2016, Ibrahim has a comprehensive skill set that includes systems support, domain environment management, and network troubleshooting. Previous roles include Technology Analyst at CIBC and IT Support Specialist for the Toronto 2015 Pan/Parapan American Games. Ibrahim has extensive experience working with various clients such as Primero Mining and Medisys Health Corp., and possesses knowledge in WINTEL infrastructure, SAN storage configurations, and system maintenance. Ibrahim's career also includes co-organizing the Muslim Day Festival at Canada's Wonderland and providing customer service at Loblaw Companies Limited. Education includes qualifications from IPGenius WinGenius Institute of Technology, NetSoft Communications Inc., and an Associate's Degree in Chemical Engineering from Sheridan College.
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