Jacob Shaffer is a seasoned communication systems and service delivery professional with extensive experience in project management, operations management, and business analysis. Currently serving as General Manager at Hoosier Security, Jacob has previously held leadership roles at MasTec Communications Group and AT&T, where they supervised teams and managed critical service deliveries. A certified Agile Project Manager and Scrum Master, Jacob excels in data analysis and team-building, utilizing their expertise to enhance operational performance and drive business development. Their education includes a diploma from Ben Davis High School and training in Agile Program/Project Management from AT&T University.
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