Chiara Grassilli is currently leading the Products & Partnerships Team at ESIS Srl, focusing on delivering tailored solutions for partnerships with Atlassian, Zendesk, and Indigo. With over a decade of experience as a Senior Solutions Consultant at Hootsuite and Zendesk, they excelled in translating complex technical requirements into clear customer service solutions and building demo environments that align with client objectives. Chiara's passion for technology and commitment to enhancing customer experiences have been a consistent theme throughout their career. Additionally, they founded the blog "A Translator's Thoughts," where they provided insights into the translation industry and supported fellow translators. Chiara holds a Master's degree in Translation, Interpreting, and Subtitling from the University of Essex, as well as a Bachelor's degree in Cultural Anthropology from the Università di Bologna.
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