Jaime Gironés

Jaime Gironés is an experienced customer support professional currently serving as Team Lead, Enterprise Customer Support II at Hootsuite since March 2018, with prior roles including Team Lead and Advocate in the same department. Previous experience includes managerial positions at EasyBroker and a co-organizer role at TEDxMexicoCity. Jaime's early career involved various positions at Televisa, including Assistant for On-air Promotion and Community Manager for TiiN. Additionally, involvement in the Social Media Club and a brief tenure as a Call Center Agent at Telvista Inc. reflects a strong foundation in customer engagement and social media management. Jaime is also pursuing education at Escuela Bancaria y Comercial and has a diploma in Real Estate from AMPI.