Jonas Grooten

Jonas Grooten is a skilled professional with extensive experience in customer success and account management across various companies. Currently serving as a Customer Account Manager at Hootsuite since January 2021, Jonas manages customer portfolios and focuses on client success with the Hootsuite and Sparkcentral platforms. Previous roles include Customer Success Manager at Sparkcentral and Freelance Zendesk & Customer Care Consultant at Subbedeius. Additionally, Jonas held positions such as Customer Experience Consultant at Premium Plus and Customer Care Lead at both Mobile Vikings and Stievie NV, where responsibilities included the operational management of customer care teams and ensuring high satisfaction levels. Early experience includes roles in marketing and communications at HyEngine Solutions. Jonas holds a Postgraduate degree in Digital Marketing and a Bachelor's degree in Business/Corporate Communications from Hogeschool PXL.