Sharon Bates is an accomplished product manager with extensive experience in operations and customer success across various industries. Currently, at Hootsuite since January 2020, Sharon has held roles including Product Manager and Associate Product Manager, as well as Implementation Specialist in Professional Services. Prior experience includes positions at Ritual.co as Senior Operations Specialist and Operations Specialist, and at PUSH as Customer Success / Operations Manager. Earlier roles include Office Manager at Ace Physiotherapy and multiple concurrent positions at the City of Bayswater, where responsibilities encompassed recreation attendance, social programming management, and customer service. Sharon holds a Bachelor of Science in Exercise and Health & Sport Science from The University of Western Australia and a Bachelor of Kinesiology from the University of Toronto.
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