Sonya Chraibi has extensive experience in the travel and customer service industries, having worked at Air France from December 2010 to September 2018 in various roles including Flight Analyst, Airport Sales Agent, and Call Center Agent. From September 2018 to April 2022, Sonya held senior positions at Hopper, including Senior Service Manager and Traveler Experience Supervisor, providing assistance to users of the Hopper application with ticket changes, refunds, and airline communication. Sonya's educational background includes a Deug in English Language and Literature from Université Nancy 2, completed between 1999 and 2001.
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