Colm Austin is a seasoned Senior Site Reliability Engineer at Hostelworld Group since October 2022, bringing extensive experience in incident management and system administration. Previously, Colm served as Manager of Incident Management EMEA at Groupon from June 2015 to September 2022, overseeing a team of Reliability Engineers and enhancing operational readiness through collaboration with engineering teams. Additional roles at Groupon included Technical Duty Officer, focusing on major site incidents. Before Groupon, Colm worked at Distilled Media from June 2011 to May 2015 in various system administrator capacities, where responsibilities included infrastructure management for Daft.ie and implementing high availability solutions. Colm began a career at Daft.ie as a System Administrator from June 2006 to June 2011. Colm holds a degree in Computer Science and Software Engineering from Maynooth University, obtained in 2006.
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