Hannah Mendes

Hannah Mendes is an experienced professional in customer success and team management, currently serving as the Customer Success Team Leader and Hiring Manager of the Billings Team at Hostinger International since June 2022. In this role, Hannah oversees a team of 20 specialists focused on billing across multiple international markets, primarily the US, UK, France, and India, while ensuring seamless integration of changes in internal systems through collaboration with the product team. Prior to this position, Hannah led the FR/AE Customer Success Team at Hostinger Brasil and worked as a Senior Customer Service Agent at Minds English School. Additionally, extensive experience as an English teacher and translation specialist for academic and media content underscores Hannah's linguistic proficiency, coupled with an educational background in International Relations from Universidade Federal Fluminense.