Khansa Z. is an IT Customer Success Lead at Hostinger, where they focus on building a Customer Success team that emphasizes expertise and a commitment to solving customer issues. They also work as a freelance English-Indonesian translator since 2017. In the past, Khansa has served as an English translator and web content writer for BAPPEDA of Surakarta City, and hosted international conferences while studying at Universitas Sebelas Maret, where they earned a Bachelor's degree in Linguistics. Additionally, they have held various customer success roles at Hostinger International, contributing to the development and training of team members.
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