Daniel Rivera is an experienced account manager currently at HostPapa, where responsibilities include providing account management solutions in cloud hosting since January 2023. Previous roles include serving as a team lead at TELUS International from April 2012 to May 2019, focusing on team management and achieving KPIs with Google Workspace, and as a technical support specialist addressing L2 tickets for data migrations and mobile device configurations. Earlier experience includes working as a client services manager at Redecell, managing service complaints and hiring staff. Daniel holds multiple certifications, including Microsoft Certified Systems Administrator and Microsoft Certified IT Professional, and has specialized in networking infrastructure.
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