Hostplus
Kathryn Forrest currently serves as the Executive Manager of Administration Services at Hostplus, beginning in February 2024. Previously, Kathryn held various senior roles at TelstraSuper, including Executive General Manager of Transformation, where a comprehensive two-year transformation program was designed to enhance technology platforms and improve service delivery, garnering significant cost savings and higher customer satisfaction. As Executive General Manager of Operations at TelstraSuper, Kathryn managed administration for over 80,000 members and sponsored strategic initiatives that fostered exceptional team performance. At UniSuper, Kathryn was National Manager of Employer Relationships, crafting a new servicing model, and also held the position of Head of Operations, driving continuous improvement and customer-centric service enhancements. Earlier career experiences include leading operations at McMillan Shakespeare and various roles in administration and account management at Superpartners and UniSuper, as well as customer service management at the Victorian State Super Board.
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Hostplus
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Founded by the Australian Hotels Association (AHA) and United Voice in 1988 the fund has grown to be one of the largest in Australia. With over 1.2 million members, more than 213,000 employers and $47.8 billion in funds under management (as at 30 June 2020), the scale and ongoing growth of the fund allows for low member costs and a broad range of investment opportunities. Hostplus is the industry superannuation fund for those who live and love hospitality, tourism, recreation and sport. They focus on providing our members with quality superannuation services at competitive prices.