Kathryn Forrest

Kathryn Forrest currently serves as the Executive Manager of Administration Services at Hostplus, beginning in February 2024. Previously, Kathryn held various senior roles at TelstraSuper, including Executive General Manager of Transformation, where a comprehensive two-year transformation program was designed to enhance technology platforms and improve service delivery, garnering significant cost savings and higher customer satisfaction. As Executive General Manager of Operations at TelstraSuper, Kathryn managed administration for over 80,000 members and sponsored strategic initiatives that fostered exceptional team performance. At UniSuper, Kathryn was National Manager of Employer Relationships, crafting a new servicing model, and also held the position of Head of Operations, driving continuous improvement and customer-centric service enhancements. Earlier career experiences include leading operations at McMillan Shakespeare and various roles in administration and account management at Superpartners and UniSuper, as well as customer service management at the Victorian State Super Board.