Shivani Gambhir

Shivani Gambhir is an experienced Information Technology Services Manager currently employed at Hostplus since October 2025. Prior roles include managing IT Service Management at CareSuper, and a series of leadership positions at Transurban, where responsibilities spanned release management, technology change management, and incident management. Previous experience includes major incident and problem management at Jetstar Airways while at HCLTech, and handling incident management for the NSW Department of Communities and Justice. A background in global incident, problem, and change management was developed during a significant tenure at DuPont, complemented by earlier roles in service delivery management at Evalueserve and vCustomer. Shivani has a strong foundation in managing multi-site IT operations, service delivery, infrastructure projects, and program management, with a focus on setting up IT infrastructure for new delivery centers. Educational background includes attending K.V Mumbai, India.