Dan Marshall

Dan Marshall is currently the CX Operations Lead at HotDoc, where they focus on amplifying the voice of the customer and scaling systems to enhance patient and practice experiences across Australia. Previously, they served as the Head of Medical Operations at easykind, overseeing medical teams and ensuring patient-centered care. They also held multiple roles at easykind, including Head of Recruitment and Patient Support Manager, where they developed operational frameworks and supported patients in alternative treatment journeys. Dan holds a Bachelor of Science with First Class Honours in Immunology and an additional Bachelor of Science in Microbiology and Immunology, both from Monash University.