HotelAppz is a next-gen, hospitality specific, open Guest Data Platform. Our focus: create "Guest Happiness, much smarter". By connecting to multiple data sources (PMS, POS, channel managers, surveys, chatbots, social media, mobile wallets and apps, etc.), we allow hospitality companies to manage and exploit their own "bigdata" to enrich the entire digital journey of each individual guest (pre, during, post stay and leading on to a new stay).The platform simplifies the complete guest lifecycle process, including direct returns and loyalty management, boosting customer satisfaction, sales and margins. HotelAppz is the pioneer of the API-first approach in Hospitality CRMs, and uses AI to drive profits from data. It has deep 2-way integration with many PMS and guarantees openness to third party apps so hotels are free to create their optimal "Hotel Tech Stack", connecting to best of breed applications often coming from outside hospitality (ex Zendesk, Shopify). It also offers a central reporting cockpit (Business Intelligence) to track marketing efficiency, and includes a GDPR compliance hub.HotelAppz is the answer for Hospitality players who want a fast and simple solution to create best in class digital guest journeys and personalized multichannel communication, to reduce their dependency on OTAs.

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