Andrea Frederick

Andrea Frederick has extensive experience in customer success and IT support, currently serving as an Internal Customer Success Liaison and Account Specialist at HotelKey since August 2022. Prior to this role, Andrea was with Milestone Technologies, Inc. in Remote Support Services and worked as an iT Systems Support Engineer II at Vantage Health Plan from June to August 2022. Andrea's background includes significant IT roles such as IT/Media Coordinator at InterMountain Management and Systems Tech at Monroe City School Board. Additional experience includes positions at CenturyLink, LSU Health Sciences Center/EA Conway, and the University of Louisiana at Monroe, demonstrating a strong foundation in technical support, administrative coordination, and records management. Andrea holds an Associate's degree in Business/Office Automation/Technology/Data Entry from Louisiana Delta Community College-Monroe Campus.