Gillian Evans is a Customer Success Leader with over 10 years of experience in Strategic Partnerships and Program Delivery across SaaS, AdTech, and Education sectors. Currently serving as a Senior Partner Success Manager at HotelMap™ & Roomcard™, they previously drove customer success for an internal Google platform, significantly enhancing platform adoption and net revenue retention. Gillian has also held roles including Account Director at Monks and Digital Project Manager at RNID, where they successfully implemented strategies that increased customer satisfaction and operational efficiency. Gillian holds a Bachelor's degree in English Language and Linguistics, and Film & Television Studies from Roehampton University.
Location
London, United Kingdom
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