Jonathan Greco

Jonathan Greco currently serves as the Sr Director of Customer Experience at Hotwire Communications Ltd since September 2023. Prior to this role, Jonathan held several positions at Altice USA from December 2020 to September 2023, including Director of CX Strategy, Director of Customer Care Operations, and Manager of Process Engineering. Jonathan's experience also includes a tenure at Delta Air Lines from October 2016 to December 2020 as Manager of Airport Customer Service Operations and Senior Process Engineer. Additionally, Jonathan worked as an Industrial Engineer at Altice USA (formerly Cablevision) from June 2015 to October 2016 and as a Logistics Analyst at Cablevision from June 2014 to June 2015. Jonathan Greco earned a Bachelor of Engineering in Engineering Management from Stevens Institute of Technology between 2009 and 2014.