Jules P. has a strong background in the field of IT and technology. Their most recent role was as a Tier II Engineer at Hotwire Communications Ltd, where they started in September 2021. Prior to this, Jules worked as a Provisioning Specialist at the same company from January 2021 to September 2021.
Before joining Hotwire Communications Ltd, Jules worked at Toorist Tech Solutions LLC as an IT Help Desk from September 2019 to July 2020. They then served as an Information Technology Coordinator at Starboard Group from November 2018 to September 2019. Jules also worked at NCR Corporation as a Customer Engineer from April 2018 to October 2018.
In addition, Jules has previous experience as a Help Desk Technician at Embassy Loans from January 2017 to March 2018. They also worked as a Field Engineer at C&C International Computers from September 2015 to January 2017. In this role, Jules gained expertise in installing, configuring, testing, maintaining, monitoring, and troubleshooting end user networked peripheral devices and workstation hardware.
Jules began their career at Walmart, where they worked as an Electronics Sales Associate from July 2007 to August 2015. Overall, Jules P. has a diverse range of experiences in the field of IT and technology, demonstrating their strong technical skills and ability to provide support and training to users.
Jules P. completed a Bachelor of Science (B.S.) degree in Information Technology from Florida International University, from 2012 to 2015. Prior to that, Jules attended North Miami Beach Senior High School, but no specific degree or field of study is mentioned. In addition to their formal education, Jules obtained several certifications including a Certificate of Achievement for Desktop, Notebook & Tablet Systems from Lenovo, a Certificate of Achievement for Servers, Desktops & Notebooks from Dell, and CompTIA A+ certification from CompTIA, all in December 2015. Jules also became a Kaseya Certified Technician in May 2015. Another certification mentioned is "Adword" from Google, but no further details about its completion are provided.
September, 2021 - present
January, 2021