Formerly known as Homeless Services Center, Housing Matters is a registered 501(c)(3) nonprofit and the largest local organization addressing homelessness in Santa Cruz County. Our mission is to partner with individuals and families to create pathways out of homelessness into permanent housing.

Donor contributions support our emergency shelter programs (including housing navigation and placement), personalized case management, day services with showers and bathrooms open to the public, on-site supportive services, and the construction of permanent supportive housing—now underway—for our unhoused neighbors most in need.

We hold firmly to the vision that homelessness in our community should be rare, brief, and non-recurring. If you share that same vision, consider joining us! Take a look at our current job openings, or contact us about volunteer opportunities.


Housing Matters

The Santa Cruz office focuses on housing assistance, community education, and case management services for local residents.

Santa Cruz

Philip Kramer

Mer Stafford

Joann Roccanova

S Sullivan

The Human Services and Community Support team at Housing Matters is dedicated to providing essential resources and personalized support to individuals and families experiencing homelessness. This team focuses on case management, housing navigation, community outreach, and education, ensuring that clients have access to vital services, support systems, and pathways to permanent housing. Through collaboration and advocacy, they aim to empower the unhoused community and foster lasting solutions that address homelessness in Santa Cruz County.

Human Services and Community Support

This department manages recruitment, employee relations, benefits, and organizational development.

Human Resources

This department oversees the management and execution of operations related to campus facilities and projects.

Campus Operations

This department oversees internal and external communications strategies, ensuring consistent messaging and engagement.

Communications Department

This department manages relationships with donors and oversees programs related to shelter and family support.

Donor Relations

This department sets the strategic direction and oversees the overall operations of the organization.

Housing Matters

Org chart

Teams

Human Services and Community Support

Human Resources

Campus Operations

Communications Department

Donor Relations

Executive Leadership

Offices

Housing Matters

Org chart

Teams

Human Services and Community Support

Human Resources

Campus Operations

Communications Department

Donor Relations

Executive Leadership

Offices

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