HousingFirst is an award-winning, independent, not-for-profit organisation providing social and affordable housing. 

We are recognised as one of Victoria’s largest community housing organisations, enjoying excellent working relationships with industry stakeholders. These include Victorian State Government, developers, financiers, regulator, industry organisations.

We are a Registered Housing Association, regulated by the Victorian Housing Registrar. With more than 33 years of financial, property development, tenancy, asset management, and community development experience we have created some of Melbourne’s most attractive and livable homes.

Our strong balance sheet and financial performance drives our mission to build affordable homes and local communities. 

OUR APPROACH 
We know the fundamental base for creating a home, a neighbourhood, a community, and a healthy society is that everyone has an affordable and safe place to live. Housing people safely and affordably is and always will be our first priority. 

Our approach is characterised by successful people and place management, creating a sense of place that tenants can call home, building relationships with the surrounding community to enhance the experience of inclusion, and linking with the full range of services and opportunities in the local community to enable tenants to improve their personal wellbeing. 

Our mixed-tenure approach means of our developments are home to a range of low to medium income tenants, owner occupiers, market renters and commercial tenants. 

OUR MISSION
Building affordable homes and local communities. 

We achieve our mission by:
-Increasing the supply of secure, high-quality, adorable housing.
-Providing exceptional property and tenancy management.
-Supporting tenants to achieve personal wellbeing.
-Building cohesive communities in collaboration with our tenants.
-Partnering to achieve these outcomes.

OUR VALUES
-Collaboration
-Respect
-Inclusiveness
-Accountability
-Integrity

HousingFirst Ltd

Jan Berriman GAICD

This department provides strategic oversight and governance for the organization, including non-executive board members and leadership roles.

Board Leadership

This department manages and coordinates housing-related support and services.

Housing Services

This department oversees the management and optimization of investment assets to achieve financial goals.

Asset Management

This department provides assistance and solutions to customers regarding their inquiries and issues.

Customer Support

This department oversees the alignment of strategic initiatives and corporate services to enhance overall performance and financial growth.

Strategic Leadership

This department guides the strategic direction and overall management of the organization.

HousingFirst Ltd

Org chart

Teams

Board Leadership

Housing Services

Asset Management

Customer Support

Strategic Leadership

Executive Leadership

Offices

HousingFirst Ltd

Org chart

Teams

Board Leadership

Housing Services

Asset Management

Customer Support

Strategic Leadership

Executive Leadership

Offices

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