Luisa Ortez

Luisa Ortez serves as a Client Success Manager II at Houzz, where responsibilities include training Houzz Pro users across the US and Canada, with a specialized focus on Spanish-speaking subscribers. Luisa has a background in tech systems implementation and has progressed through various roles at Houzz, previously serving as a Client Onboarding Specialist and Product Support Specialist. In addition to this role, Luisa works as a Marketing Assistant at Lebaoth Collective, handling graphic design and product services. Educationally, Luisa is pursuing a Master's degree in Christian Ministries and Leadership at Biola University, and holds a Bachelor's degree in Sociology with a concentration in Social Work from the same institution. Previous experience includes customer service and administrative roles at Etekcity, Biola University, and Santa Ana College.