Melany Im

Melany Im has extensive experience in customer support and sales, currently serving as a Product Support Specialist II at Houzz since October 2018, where responsibilities include providing technical support for Houzz Pro Accounts and collaborating with cross-functional teams to resolve issues. Prior to this role, Melany excelled as an Account Executive II, achieving sales targets and mentoring new sales representatives. Additional positions include Product Specialist at Ivy.co, Social Media Director at Bloom Home Inc., and various roles at Bowlero Corporation, where leadership development and event coordination were key focuses. Melany holds an Associate's degree from Long Beach City College and has completed culinary training at Le Cordon Bleu College of Culinary Arts and a pharmacy technician certification from Penn Foster Group.