Allie Matlock is an accomplished professional with extensive experience in customer support and operations management. Currently serving as Senior Manager of Customer Support at Hover Inc. since November 2018, Allie leads a high-performing, cross-functional team across multiple countries, enhancing operational efficiency through data-driven insights. Allie's tenure at Hover includes scaling the support team significantly and developing essential knowledge resources. Prior to Hover, Allie operated as a freelance marketing and project management contractor, assisting small businesses and nonprofits, and held the position of Project Manager at Best Friends Animal Society. Allie holds Bachelor's degrees in English Language and Literature from Colorado State University and Psychology from Metropolitan State University of Denver.
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