Josh Downey is an experienced professional in growth analytics and business operations, currently serving as a Staff Analyst at Hover since January 2025. Prior to this role, Josh held various positions at Housecall Pro from December 2021 to December 2024, including Manager of Business Operations & Analytics, where leadership of a team of analysts contributed to significant revenue growth for a Series D B2B SaaS startup. Additional roles at Housecall Pro involved collaborating with executive leadership and cross-functional teams to enhance frontline economics and establishing a KPI-driven culture through effective data visualization. Earlier experience includes working as a Customer Research Analyst at San Diego Gas & Electric, where substantial client satisfaction improvements were made through data analysis, and as a Marketing Associate at Bainbridge, focusing on market opportunities across several industries. Josh holds a Master of Science in Marketing with a Concentration in Analytics from the University of Alabama's Manderson Graduate School of Business and a Bachelor of Arts in Public Relations from The University of Alabama.
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