Leann Yuen

Leann Yuen is an experienced customer success and account management professional with over a decade of expertise in the SaaS startup industry, specializing in mid-market and enterprise customers. They currently serve as a Senior Customer Success Manager at Hover and an Enterprise Customer Success Manager at Envoy, where they leverage their skills in relationship building and process improvement. Previously, Leann held various roles, including Customer Success Manager at Hired, Inc. and inPowered, as well as Display Brand Solutions Strategist at Yelp. Their educational background includes pursuing a BA in Art Studio and Communication at the University of California, Davis, and they are also the owner of Leann Printables, an Etsy store dedicated to creating editable digital downloads.