Libby Pedersen

Libby Pedersen is an experienced Customer Success Manager currently with Hoxhunt as the Customer Success Manager - Onboarding. Prior to this role, Libby worked at Leadpages, where contributions as a Customer Success Manager involved engaging customers to optimize platform use, driving key Customer Success metrics, and managing onboarding projects that improved trial-to-paid conversion rates significantly. Earlier experience includes roles at Medtronic, where Libby coordinated logistics for training programs and supported technical teams, and began a career in IT support at the University of St. Thomas. Libby holds a Master of Business Administration (MBA) from Hamline University and a Bachelor's Degree in Neuroscience from the University of St. Thomas.