Amy Martinez is a Global Service Delivery Manager with over five years of experience in project management and customer success. Currently at HP, Amy acts as the Global Single Point of Contact for strategic accounts across North America and LATAM, overseeing service delivery and driving process improvements. Previously, Amy held roles including Senior Collections Specialist and Fraud Analyst at HP, where they developed skills in portfolio management and collections strategies. Amy earned a Diplomatura in Office Administration from Universidad Nacional de Costa Rica.
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