Austin O'Neal

Austin O'Neal is a Systems Administrator and Level 3 Engineer at HP Inc., bringing a strong analytical approach to technical support across hardware, software, and network systems. Previously, Austin worked as a Technician at Geek Squad from 2007 to 2012, where they focused on client consultations and maintenance procedures. From 2012 to 2015, Austin served as an Office Specialist at REI, troubleshooting technology and providing training across multi-site operations. They also held the position of End User Support Engineer at HP from 2015 to 2022, offering comprehensive support and training within a high-security environment. Austin earned a high school diploma in Art Studies from Cy-Fair High School and attended the University of Houston from 2003 to 2007.