Daljit Singh is a seasoned professional in engineering customer support, currently serving as Staff Escalations Lead at HP since November 2022, and holding the same title at Poly since October 2016, where responsibilities include supporting team members across various time zones and closely collaborating with the Tier 3 support team to resolve customer issues. Prior experience includes roles at Plantronics as a Sustaining Support Engineer and SQA Engineer, where product testing, debugging, and collaboration with developers were key duties. Additionally, Daljit engaged as a Software QA Engineer at Adecco Group, performing extensive testing on digital educational content. Daljit holds a Master's degree in Information Technology and a Master's degree in Computer Science, both from Punjab Technical University.
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