David Sharp has extensive experience in technical support and quality management within the technology sector, primarily at HP since 1999. As a Senior Manager, David oversees a team of Technical Solutions Consultants and has held various managerial roles, including Advanced Technical Support, Quality & Test Engineering, and Quality Program Management. David has a proven track record of enhancing product quality and customer satisfaction through effective team management and cross-departmental collaboration. Prior to HP, David served as Corporate Training and Communications Manager at Franklin Covey, where responsibilities included developing corporate training strategies and delivering training initiatives. David holds an MBA from George Fox University and degrees in English with an emphasis on Technical Writing and Accounting from Utah State University and Brigham Young University - Idaho.
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