Derek Schmid has extensive experience in technical support and IT services, beginning with a role as Tech Aid at TEKsystems from November 2009 to October 2011, where responsibilities included data migrations and software installations. Following this, Derek served as a Field Technical Support Rep at HP from August 2013 to June 2014, addressing issues through the Remedy Action system and testing printer models in a Citrix/I-Series environment. Prior experience includes being an On Site Administrator for Hewlett-Packard at Cargill with Modis from October 2011 to July 2013, where similar responsibilities were undertaken. Derek also worked as a Small Tools Manager at Belair Sitework Services from January 2003 to January 2008, demonstrating reliability in delivering machinery parts and effectively communicating with clients under pressure. Derek holds an Associate degree in Desktop Support, Information Technology from Hennepin Technical College, completed in 2013, and is a graduate of Park Center High School, class of 2004.
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