Gia Reed is currently the Director of Customer Success at HP, where they focus on enhancing customer journeys and subscriber experiences. Previously, Gia served as a CX Strategist at Workday, where they developed enterprise-wide strategies for customer feedback and innovation, and as a Digital Experience Research Manager at Cisco, leading a team to transform digital experiences through research and insights. Gia began their career in environmental compliance and research, participating in a professional development program at BASF and working as a consultant at EORM. Gia holds a Bachelor of Science in Chemistry from The Ohio State University.
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