Hieu Pham is currently the Country CS Operation Manager for Thailand, Vietnam, and the SEA Emerging countries at HP, bringing over 15 years of experience in various managerial roles within the IT industry. They have successfully led service operations, enhancing customer support and reducing warranty costs, while transforming the brand reputation of HP services in Vietnam. With a strong educational background, including an Associate of Arts and Sciences in Computer Science from the University of Houston and relevant certifications, Hieu is proficient in both Vietnamese and English, demonstrating excellent communication and customer service skills.
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