Ian Rego is a Technical Account Manager and a Technical Lead Engineer at HP, where they focus on network, infrastructure, and cloud solutions. Previously, Ian served as a Senior Product Support Engineer at Poly, leading tier 3 escalations and enhancing product support systems. They also held roles at Polycom, where they contributed significantly to customer management and root cause analysis. Ian has been an independent contractor and CEO of Infotools Online since 2000, providing IT implementation and support services. Ian earned an Associate’s degree in Information Technology from FASP University and a Bachelor's degree in Business from California Coast University.
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