Ivaylo S.

Ivaylo S. is a Senior IT Services Manager with nearly a decade of experience in leading IT services at major companies. Previously, Ivaylo served in various roles at TeleTech, including Invoice Assurance Manager and Business Analyses Administrator, where they improved billing processes and resolved client escalations. Currently, Ivaylo is a Service Segment Manager at HP, managing global projects related to customer account reporting and optimizing workforce management. Ivaylo holds a Bachelor of Business Administration from both Sofia University St. Kliment Ohridski and City University of Seattle.