Jacob Chacko

Jacob Chacko is an Operations Manager in Global Social Media at HP, where they lead initiatives in social reputation management and customer experience. With over 19 years of experience, Jacob has developed expertise in managing teams and optimizing processes across global operations. Their previous roles included significant contributions at HP, where they drove operational improvements and led strategic projects in social media and technical support. Jacob is currently pursuing a Bachelor of Technology in Mechanical Engineering at Cochin University of Science and Technology.