Jami Lundborg is a strategic SaaS product leader currently serving as a Principal Product Manager at HP since 2024. Previously, Jami held roles at Zendesk, including Lead Customer Experience Specialist and Senior Product Manager, where they focused on enhancing customer experiences through data analysis and innovative solutions. Jami also spent over a decade at Amway as a Senior Product Owner, managing the global implementation of a new SaaS customer service solution. Jami is pursuing a Bachelor of Arts in English Literature at Grand Valley State University.
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