Jason C. is a seasoned customer lifecycle and CRM leader with over 15 years of experience focused on retention, subscription growth, and digital experiences. Jason has held significant roles including Fan Loyalty Marketing Manager at Seattle SuperSonics, Director of Customer Journey at SmileDirectClub, and Head of Customer Success and Retention at HP, where they currently lead initiatives. Throughout their career, Jason has demonstrated expertise in loyalty programs and customer strategy, contributing to growth at organizations such as Petco, Eddie Bauer, and Jenny Craig.
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