Kenneth Epps has extensive experience in service delivery and support management, currently serving as Global Service Delivery Manager and MPS Account Delivery Manager at HP since November 2011. Prior to this role, Kenneth held various positions at Hewlett-Packard from 2005 to November 2011, including Support Delivery Manager and Service Delivery District Manager for the HP Services Southwest Area, specifically managing the Bank of America account. Kenneth's career began at Bank of America, where responsibilities included Project Manager for national voice and data changes from 2002 to 2005. Kenneth holds an Associate's degree in Computer Science and Electronics from High Tech Institute, attained between 1996 and 1998.
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