HP
Kenneth Epps has extensive experience in service delivery and support management, currently serving as Global Service Delivery Manager and MPS Account Delivery Manager at HP since November 2011. Prior to this role, Kenneth held various positions at Hewlett-Packard from 2005 to November 2011, including Support Delivery Manager and Service Delivery District Manager for the HP Services Southwest Area, specifically managing the Bank of America account. Kenneth's career began at Bank of America, where responsibilities included Project Manager for national voice and data changes from 2002 to 2005. Kenneth holds an Associate's degree in Computer Science and Electronics from High Tech Institute, attained between 1996 and 1998.
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HP
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HP, also known as Hewlett Packard, is one of the largest technology companies in America. They offer a product and service portfolio of personal systems, 3D printing solutions, and printers. HP was founded in 1939 by Bill Hewlett and Dave Packard in Palo Alto where their headquarters still operate today. They bonded over the American culture of sound film and later went on to further their understanding in electrical engineering. Built in their garages, an Oscillator was made to test sound equipment and then went on to prepare movie theaters for the screening of popular Disney movie, Fantasia. Today, roughly 80 years later, they provide various technology solutions to small and medium-sized businesses, enterprises, government, and health and education sectors. Within their personal systems category, they sell products such as laptops, desktops, gaming PC's, business laptops, business desktops, and workstations. Their printers and 3D printing solutions group offers products such as home printers, home office & business printers, enterprise printers, scanners, managed print services, and large-format printers. Additional accessories include mice, keyboards, webcams, docks & hubs, bags, and many others. In addition to personal systems and printers, they offer business solutions to their customers such as built-in hardware security, collaboration tools, digital workspaces, industry solutions, business services, consumer services, and retail solutions. They are most known for their laptops, LaserJet and InkJet printers, and the mobile applications that make printing more accessible and user-friendly. More generally, they are unique in the way they scale their products for a broad spectrum of customers.