Laura Popescu has extensive experience in collections and customer care, primarily within the technology sector, having worked at HP from October 2012 to October 2014 in various roles, including Collection Analyst for Low Tier and MID Tier portfolios, where responsibilities involved managing customer invoices for Finnish and Danish clients, resolving disputes, and overseeing account communications. Additionally, Laura served as EMEA Collections Engagement Lead and Compliance Analyst, focusing on audit engagements and risk identification in Credit & Collections. Prior to HP, Laura was a Customer Care Dispatch & Customer Order Services Analyst at Wipro Technologies SRL. Laura holds a Bachelor's degree in Philology from Babeș-Bolyai University and has also participated in an Erasmus Exchange Program at Turun yliopisto, specializing in Finnish Language and Culture.
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