Marcelo Castro is an experienced Technical Lead specializing in Tier 3 escalations within the video ecosystems domain, currently employed at HP since November 2022. Previously, Marcelo held similar roles at Poly and was instrumental in enhancing customer communication experiences through advanced video, audio, and unified communications technology. Marcelo's background includes significant network engineering responsibilities at Samsung SDS, where contributions included project design, implementation, and support across Latin America. Earlier career experiences encompass network professional services and support roles at Unify, TIVIT, and Embratel, where Marcelo developed expertise in diagnosing network issues and optimizing infrastructure. Marcelo holds a Bachelor's degree in Computer Science from Universidade São Judas Tadeu and a Technical degree in Data Processing from Colégio Objetivo.
This person is not in the org chart
This person is not in any teams
This person is not in any offices