Michael Howard is a Global Customer Assurance Manager at HP, bringing extensive experience in service delivery and people management within the information technology and services industry. They have a proven track record in managing customer-facing teams and resolving complex technical issues, ensuring outstanding customer service across multiple regions. Prior to their current role, Michael held various managerial positions at HP, focusing on service delivery in different sectors, and began their career at Unisource Worldwide, Inc. as a Field Service Technician. Michael earned an Associate degree in Electronics Engineering Technology from OSUOKC and an earlier education in Electronics Engineering from Moore Norman Technology Center.
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