Raluca Puf

Raluca Puf is a Reporting Analyst at HP, where they manage care pack service offerings across EMEA, ensuring operational efficiency and improved customer experiences. Previously, Raluca contributed to the startup of a Cambridge English examination center and held various roles at APT Resources & Services, including Logistics Coordinator and Project Operations Lead. They progressed from Call Center Agent to Supervisor in customer service operations at S.C. ERB Retail Services IFN S.A. Raluca earned a Master's degree in Communication, Management, and Marketing from Dimitrie Cantemir Christian University and a Bachelor's degree in Economics from Bucharest University of Economic Studies.