Shaji Daniel

Shaji Daniel is an accomplished Country Support Manager for HP in East Africa since December 2012, overseeing support and infrastructure operations. Previously, Shaji held the position of PPS Operations Manager for the MEMA region at Hewlett-Packard, where responsibilities included managing commercial and consumer markets, overseeing contact center operations, and maintaining relationships with key business partners. Shaji's career at Hewlett-Packard began in March 2008 as a Service Level Manager for the MEMA Global Contact Centre, focusing on performance and process standardization. Early experience includes roles as an ITSM Consultant at Microland and in problem management at Scope International. Shaji holds a Bachelor Degree in Commerce from the University of Madras and completed high school at St. Joseph in Colaba, Mumbai, India.