Shashank K has significant experience in technical support, currently serving as a Senior Technical Support Engineer at HP since September 2024, following a role as a Senior Technical Support Associate at Mphasis from November 2023 to September 2024. In these positions, Shashank has acted as a Subject Matter Expert (SME), addressing complex technical and operational challenges while providing 24/7 on-call support to minimize downtime. Prior experience includes working as a Desktop Support Engineer at Wipro from June 2022 to November 2023. Shashank holds a Bachelor of Engineering degree in Mechanical Engineering from New Horizon College of Engineering, completed between 2016 and 2020.
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