Sreeja S is a Telephony Project Lead at HP, where they have been developing end-to-end Genesys Composer IVR applications since 2020. They focus on implementing digital strategies to enhance customer experience and have supported initiatives like WhatsApp Support and AI Bots. Prior to this role, they served as a Senior Technical Specialist and Enabling Specialist for Tools and Telephony at HP, where they resolved technical issues and improved operational processes. Sreeja holds a Bachelor of Engineering in Computer Science from Visvesvaraya Technological University, which they completed in 2015.
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