Stephen McCoy has extensive experience in service management within the technology sector, currently serving as a CS Service Manager at HP since November 2017. Prior to this role, Stephen held the position of B2B Print Technical Service Manager at Samsung Electronics from October 2013 to September 2017, focusing on dealer management, development, and support in Ireland. Stephen's career began at Canon Business Ireland as a Senior Service Engineer, followed by various roles at Toshiba Business Solutions, including Field Service Manager and Service Engineer. Educational qualifications include a Higher Certificate in Electrical Engineering from DIT Kevin Street and a Certificate in Supervisory Management from the Irish Management Institute.
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