Victor Blanco is an ITSM Solution Consultant and Customer Onboarding Manager with nearly 20 years of experience in the IT industry. They have held various roles, from IT Support Technician at Maersk to Information Technology Project Manager at both HP Enterprise Services and DXC Technology. Currently, they engage in customer onboarding projects on the ServiceNow platform, manage Level 1 support, and contribute to the Agile development lifecycle. With a strong track record in IT transitions and transformations, Victor adeptly collaborates with stakeholders to ensure project success, demonstrating a commitment to quality and effective resource management. They hold a Master’s degree in Project Management from Universidad Latina de Costa Rica.
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