Wanderley Pasqual Junior has been involved in the tech industry for over 20 years, demonstrating a passion for technology throughout their career. They held various roles at Microsoft from 2006 to 2008, including Customer Service Quality Analyst and Customer Service Specialist. At HP, Wanderley currently serves as the CX Global Manager, focusing on customer journey analysis and insights, while previously managing contact centers and digital support operations. Wanderley earned a bachelor's degree and a master's degree from Universidade São Marcos, complemented by their high school education from Etec Getúlio Vargas.
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